Establishing P3M and Product Controls for Wessex Water

We delivered a sustainable organic capability, which strives for continuous improvement and increases team productivity.
BRINGING A LASTING LEGACY
Wessex Water was left with a professional project management discipline that identified best practice, shared internal knowledge, and developed a consistent approach for managing shareholders. This delivered a sustainable organic capability, which strives for continuous improvement and increases team productivity.
THE CLIENT'S CHALLENGE
Wessex Water serves more than 2.8 million customers across the South West.
Their water and sewerage business depends heavily upon tightly controlled project management. What were the best project management solutions for Wessex Water’s information systems?
IMD staff having a coffee and discussing
THE CHALLENGE CONTINUES
Following an initial Project, Programme and Portfolio Management (P3M) maturity assessment from the IMD team in 2018
Our consultants returned in 2019 to re-assess, re-evaluate and recommend the next steps.
HOW WE HELPED
  • Overview

    A team of IMD consultants carried out extensive interviews with a cross-section of the Wessex Water IS function and delivery teams to gather information that would help us understand the baseline.

  • Investigating the root cause

    By diving deeper during the discovery phase, we got to the root cause of the systemic problems, rather than simply highlighting challenges on the surface.

  • Analysing extensive data sets

    In addition to the interviews, we established a consolidated data set by reviewing over 100 artefacts to identify common themes, improvements and rationale for recommendations (both inside and outside the project scope).

  • Taking a long-term view

    By continuing to work closely with the client team to cross-examine the impact of our transformation recommendations, we were able to form a long-term strategy.

  • Continued learning & development

    We rolled out a series of accredited project management learning and development initiatives to build awareness and engagement across the business.

IMD staff discussing around table

People need to be at the heart of change. It’s not always easy to embrace change, and it’s natural to fear the unknown.

SUCCESSFUL OUTCOMES
We achieved the following outcomes
If you are embarking on project management or system re-evaluation, speak to Darren
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